Customer Complaint Database. What to understand before you employ the database
This database is an accumulation of grievances about customer lending options and solutions that individuals provided for organizations for reaction.
Issues tend to be posted following the business reacts, guaranteeing a relationship that is commercial the customer, or after 15 times, whichever comes very first. Find out more
Issues aren’t necessarily representative of all of the customersвЂ™ experiences with a product that is financial business. Get the full story
Our interactive map reveals issues posted over the last three-years. You’ll change between your complete grievances posted or issues posted per 1,000 populace (the sum total quantity of issues into the area that is geographic 1,000 people located in that location, in line with the 2017 United states Community research (ACS) information).
Choosing the continuing condition takes one to the Consumer Complaint Database where you are able to use much much more filters or replace the period of time. See interactive map
Issues Grievances per 1,000 populace
View, sort, and filter data appropriate in your web web browser.
All problem information we publish is easily readily available for you to make use of, evaluate, and build in.
Every springtime, we are accountable to Congress about styles noticed in the issues we obtained the previous 12 months in our customer Response Annual Report.
In regards to the database
97% of grievances delivered to organizations get prompt answers